Part of the Alberto & Co Hair Care culture is a level system which we have implemented. Each team member at Alberto & Co Hair Care has attained a certain level of accomplishment. Each level is determined by a strict set of performance based criteria. Therefore, prices vary based on the service provider’s level. As a guest, you will be able to choose a service provider that meets your quality service and at a price that meets your approval.
At the heart of our level system, is our associate training program. We work with young or “new to our industry” licensed professionals who desire an advanced level of training before starting their career in the beauty industry. Each associate works with an accomplished educator in the salon to learn customer service skills, business building skills and advanced hair cutting, colouring and styling techniques. After successfully completing the nine month program, the associate graduates to a level 1 service provider. As the service provider grows, demand on their time, experience, education, abilities and performance increases. As they meet and exceed the criteria for each level, each service provider is elevated along their career path to success.
At the top levels, the service provider has come full circle when they become an educator. As an educator they are able to “give back” by sharing the wisdom, experience and knowledge they have learned along their own journey. At this level, the service provider’s associate may apply colour or blow dry your hair.